Frequently Asked Questions

Here, we've compiled answers to the most common questions about our counseling services. We're here to help, should you have any other questions. Just reach out to us!

We offer a range of counselling services tailored to meet individual needs, including but not limited to: anxiety management, depression therapy, stress relief, family counselling, and more.

Scheduling an appointment is easy! Simply book an appointment with us by hitting the "Book appointment" button. Submit the appointment request form with your details and chosen service(s). Alternatively, you may also give us a call at +65 9382 9796 if you prefer to speak with a member of our team directly.

During your initial session, your counsellor will take the time to get to know you and understand your unique concerns and goals. This session is an opportunity for you to share your story and begin the journey towards healing.

Counselling sessions typically last 50 to 75 minutes, although the duration may vary depending on individual needs and preferences.

Yes, confidentiality is of utmost importance to us. Your privacy is protected by law, and information shared during counselling sessions is kept strictly confidential, except in rare circumstances outlined in our Privacy Policy.

The number of counselling sessions needed varies from person to person and depends on the nature of your concerns and goals. Your counsellor will work with you to develop a personalized treatment plan that meets your needs and fits your schedule.

Yes, we offer both in-person and virtual counselling sessions for your convenience and comfort. Virtual sessions are conducted via secure video conferencing platforms, such as Zoom, to ensure total privacy and confidentiality.

We accept a variety of payment methods, including credit card, DBS PayNow/Paylah! (SG only), bank transfer, and selected insurance plans. Please contact us directly for more information on insurance coverage and payment options.